Our online stores typically remain open for approximately two weeks. This timeframe allows members of your organization to place their orders within a time that can typically hit at least one if not two pay periods for those purchasing.

After the online store closes, we take approximately two weeks to process the orders. Our dedicated team meticulously reviews each order, ensuring accuracy and quality control. This processing time allows us to sort, package, and organize all items before delivery. The primary contact will then get the orders from us.

Once the orders are processed, we conveniently package them and deliver them to the designated coach, teacher, or group leader. You'll receive a box of orders that is ready to be handed out to the members of your organization, saving you time and effort. If orders are to be shipped they will be shipped around the same time we deliver the other orders.

We accept various payment methods, including credit/debit cards and online payment platforms. Our secure online payment system ensures that your payment information is protected. Simply follow the provided instructions during the checkout process to complete your payment.

Absolutely! We offer a wide range of customization options for apparel and promotional items. You can choose from various colors, sizes, and styles, and add personalized names and/or numbers to create a unique and cohesive look for your team, club, or event.

We have a dedicated support team ready to assist you. If you have any questions, concerns, or need assistance throughout the ordering process, simply reach out to our friendly and knowledgeable customer support team. We're here to ensure your experience is smooth and satisfactory.

We are able to Venmo or Paypal fundraising proceeds a few weeks after the items are delivered.

Certainly! The funds raised per item can vary and are set during the site review process before it is launched live. This allows us to tailor the fundraising campaign to best suit your specific goals and needs. Our team will work closely with you to determine the ideal pricing structure that aligns with your fundraising objectives. Rest assured, this customization ensures that your fundraising efforts are optimized for success. Thank you for your flexibility and collaboration in this process!

To kickstart the fundraising process, we require a minimum of $650 in total sales. This threshold ensures that we can efficiently manage and process orders while maximizing the benefits for your organization. Once this benchmark is reached, your fundraising campaign will officially commence, and you'll be well on your way towards achieving your fundraising goals. Thank you for your understanding and support in making this campaign a success!

To ensure a streamlined and efficient ordering process, we only accept payments made through our secure online payment system. We do not accept cash payments or orders placed outside of our website. This helps us maintain accurate records, track inventory, and provide a seamless experience for all customers. Rest assured that our online payment system is safe, reliable, and convenient for completing your order.

We understand that unforeseen circumstances may sometimes cause missed deadlines. If you have missed the order deadline, we encourage you to reach out to us directly. While we cannot guarantee it, depending on the demand and circumstances, we may consider opening another round of the store for a limited time to accommodate missed orders. This will provide an opportunity for you to place your order and ensure you don't miss out on our products and services. Please note that the availability of another round will depend on various factors, and we highly recommend placing your order within the initial timeframe to secure your desired items.